JIM CARROLL.
Lesson 14: Ask the Big What-Ifs
14

Lesson 14 of 101

Ask the Big What-Ifs

I’ve come back to this idea repeatedly in my work because the mindset behind innovation usually changes before the results do. What people notice, question, challenge, and act on determines how ready they are for what comes next.

The best strategic questions are often uncomfortable because they make today’s assumptions optional.

What if your product becomes free? What if a new competitor enters from outside your industry? What if a technology removes half the steps in your process? What if customer expectations shift faster than your brand can? What if the skills you depend on become obsolete?

“What if?” is not prediction. It is rehearsal.

Organizations that regularly explore extreme possibilities build mental flexibility before they need it. They also discover opportunities hidden inside scenarios that initially look like threats.

So what does that mean in practice? It means challenging the assumption, habit, or hesitation that is keeping you anchored to the present. Here are three places to start.

Make it real today

  • Run a 30-minute "what if?" session with no PowerPoint and no defending today's model.
  • Include at least one scenario that would make your current business model irrelevant.
  • Identify one low-cost action that would help under several different scenarios.

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